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Privacy Policy

A legal disclaimer

3. Information Sharing

We may share limited data:

  • With service professionals to complete your booking

  • With payment gateways to process transactions

  • With legal authorities if required by law

  • With trusted partners for analytics and improvements

We DO NOT sell your personal information.

4. Data Security

We use encryption, secure servers, and access control to protect your data.
However, no electronic transmission is 100% secure. We take all reasonable efforts to protect your data.

5. Data Retention

We retain your data only as long as necessary for service, legal, or business purposes.

6. Your Rights

You have the right to:

  • Access your personal data

  • Request corrections or deletion

  • Withdraw consent for marketing communication

  • Request account deactivation

To exercise these rights, contact us at support@sahayya.com.

7. Cookies & Tracking

We use cookies to improve performance, remember preferences, and analyze usage.
You can disable cookies in your browser, but some features may not work.

Your privacy is important to us. This Privacy Policy explains how Sahayya collects, uses, and protects your personal data.

1. Information We Collect

Personal Information:

  • Name

  • Phone number / Email

  • Address / Location

  • Service details & preferences

Technical Information:

  • Device type

  • IP address

  • App/website usage data

  • Cookies and analytics

Optional Information:

  • Images or videos of the issue

  • Feedback or reviews

2. How We Use Your Information

We use your data to:

  • Process and manage bookings

  • Assign professionals and deliver services

  • Communicate updates and support

  • Improve our platform and user experience

  • Send invoices or transaction details

  • Share offers or promotions (with consent)

8. WhatsApp & Communication Consent

By interacting with us via WhatsApp or other channels, you allow us to:

  • Send booking updates

  • Ask for confirmations

  • Share service status

  • Send invoices and reminders

  • Send offers (you can opt-out anytime)

9. Third-Party Links

Our platform may contain links to external websites. We are not responsible for their privacy policies.

10. Children’s Privacy

Our services are intended for individuals 18 years and older. We do not knowingly collect data from minors.

11. Policy Updates

We may update this Privacy Policy periodically. Changes will be posted with a revised date.

12. Contact Us

For privacy-related questions:
📞 +91-9637567322
📧 psahayyahelpline@gmail.com

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